Monday, June 15, 2009

We are all the same...right?


Harmony Home Health and Hospice is one of 70 home health agencies along the Wasatch Front. You may think that we are all the same, right? We all offer similar services, some more than others, so why does it matter? Well, if you can believe it, it all comes down to fly fishing. Let me explain. A few months back I was fishing on the Provo river. I was so excited to read the reports that a particular fly was hatching during this time of year. This particular fly produces a feeding frenzy among the brown trout that reside in the river and is one frenzy that I have never been able to experience. I prepared myself for this sought after experience. I had everything I needed: flies, waders, a new rod and reel, and a determination that wouldn't stop for anything to miss this opportunity. So, there I was hip deep in the clear cold water searching for signs of activity. Looking up and down the river I couldn't see anything and then, it started. The bugs began to come off the water in droves and then the fish started to rise. It was an amazing spectacle to see the number of bugs being slurped down by the trout. Now these bugs were no ordinary fly. They were BWOs (Blue Wing Olives) for you fly fishermen out there. A really cool bug that is olive color with bluish wings for those that have no clue what I am talking about.
Standing there seeing this got me to the point of shaking because of excitement. I quickly tied on the fly that was hatching and began to fish. Now, I am not a first timer fly fishermen. I have been fishing for over fifteen years. Here I was fishing with the right fly, the SAME fly, that the fish were eating and I was not even getting a fish to look at my setup. For nearly an hour I tried to get a fish to rise and with no success I about gave up. I searched my fly box for a similar fly and then it dawned on me to check the size. I quickly pulled a fly off the water and compared it to mine. The real fly was slightly smaller. I nervously searched for a smaller BWO in my fly box and to my surprise I found the same fly, but just a hook size smaller. It was all I had, but I had to see if it would work. I quickly tied the fly on my line and with a careful cast presented it on the water and SLURP! SUCCESS! It was the smaller bug that was getting the fish to rise. (I am not going to go into the details of why brown trout are so particular, but they just are.)
Now to the point of all of this. Harmony isn't better because we are smaller and Harmony isn't better because we have programs that others don't. Harmony is better because it is the small things that really matter. We are a home care and hospice company that offer similar services that others do, but it is the small things that we do that make a big difference. Take for instance the birthday party that one of our people held for patient who is 97 years old and has never had a birthday party her whole life. Another of our patients had a dying wish to go on a trike (harley motorcycle with three wheels)ride. Within three hours a ride was set up for the next day for this patient and his friend to go. These are just a few of the things that we do at Harmony that are small, but have a lasting impact on those that we serve.

Here is an example of what I was surrounded with on the river.

Wednesday, May 13, 2009

The Harmony Story





Many of the best ideas are born out of tragedy. It was a family car accident and the debilitating effects of that accident on a family member that brought the Stong family into the the healthcare arena. Beginning as Certified Nursing Assistants, several of the Stong children provided care for their family's needs. Dennis Stong quickly extended his helping hand in caring for other patients as well. His philosophy of treating people with dignity and respect regardless of the their circumstances soon attracted many other patients to his cause. As his caseload grew, Dennis knew he had found the career he wanted to pursue. In 1996, Dennis began Harmony Home Health in the basement of his home. Some of the first employees were members of the Stong family who had worked along side hime taking care of the family's medical needs. It was not long before other professionals wanted to be a part of the Harmony story. Today, while the business has grown significantly, the employees still bring the same care and compassion to all of their patients. "Our mission is to impact the lives of everyone we touch in a very meaningful, sincere, and deliberate way, every single day."